Absorption Costing: A costing method in which fixed manufacturing overhead (fixed-MOH) costs are included ("absorbed") in a unit's inventoriable cost, along with DM, DL, and variable-MOH costs, whether the unit is in inventory or Cost of Goods Sold. Required by GAAP for external reporting.
Variable Costing: A costing method wherein DM, DL, and variable-MOH comprise inventoriable unit costs. Fixed-MOH is treated as a period cost, excluded from inventory entirely. Used for internal decision-making; not permitted by GAAP for external reporting.
| Feature | Absorption Costing | Variable Costing |
|---|---|---|
| FMOH treatment | Product cost (capitalized in inventory) | Period cost (expensed immediately) |
| Inventory includes | DM + DL + VMOH + FMOH | DM + DL + VMOH only |
| Income statement format | Traditional (by function) | Contribution margin (by behavior) |
| Required for external reporting? | Yes — GAAP required | No — internal use only |
| FMOH volume variance? | Yes | No |
| OI affected by production level? | Yes | No — only sales drive OI |
| Capacity Level | Definition | FMOH Rate | Fixed-MOH Volume Variance |
|---|---|---|---|
| Theoretical | Production capacity calling for a facility's highest and best use, which assumes no downtime. It is unrealistic. | Lowest (highest denominator) | Usually large unfavorable |
| Practical | Production capacity that allows for unavoidable interruptions for things like maintenance, holiday shutdowns, and employee training. Challenging but plausible. | Medium — moderate, stable | Moderate unfavorable |
| Normal | The production capacity needed to satisfy average customer demand over a period of time. Because it aligns with demand (often lower than factory capacity), it results in the highest fixed-MOH rate and unit product costs. | Highest (lowest denominator) | Fluctuates with demand |
| Feature | Operating/Production Dept | Support/Service Dept |
|---|---|---|
| Definition | Operating Unit (Production Dept): The part of a business that makes products and services available for sale to external customers; it generates revenues and incurs expenses. | Support Dept (Service Dept): Departments that exist to support operating units. They are cost centers that do not earn any revenues on their own. |
| Revenue? | Yes — sells to external customers | No — cost center only |
| Examples | Mixing, Assembly, Canning, Juices, Teas | HR, IT, Maintenance, Accounting, Legal, Janitorial |
| Cost treatment | Forms product cost directly | Allocated to operating depts, then to products |
| Method | SD-to-SD Services? | Accuracy | Tool |
|---|---|---|---|
| Direct | Ignored completely | Least accurate | Simple ratios |
| Step-Down | One direction only | More accurate | Sequential allocation |
| Reciprocal | Full mutual exchange | Most accurate | Simultaneous equations |
Direct Method: The simplest method. Costs of support departments are allocated straight to operating units based on proportional usage. Costs are not allocated to other support departments.
Step Method (Step-Down): Allocates some support costs to other support departments, as well as to operating units. You must first rank the support departments (usually by highest cost or most services provided). You allocate the highest-ranked department's costs forward to the remaining support and operating departments. You then "step down" to the next support department and allocate its original costs plus the costs it just received. You never allocate backwards to a higher-ranked department.
Reciprocal Method: The most detailed method. It captures the full exchange of services between all support departments and operating units simultaneously, requiring simultaneous equations to solve.
Common Costs: Costs that are shared among two or more parties (e.g., two roommates sharing rent, or two product lines sharing factory insurance). Cannot be traced solely to one user.
| Method | How It Works | Notes |
|---|---|---|
| Stand-Alone Method | Identifies the cost each entity would have to pay if it bore the cost alone. The total common cost is allocated based on the percentage each party would have paid had the costs not been shared (proportional sharing). Each user's % = their stand-alone cost ÷ total of all stand-alone costs. | Most equitable. No ranking needed. |
| Incremental Cost Method | Ranks the users of the cost. The primary (first-ranked) user is assigned the cost up to their stand-alone amount. Any additional (incremental) cost generated by sharing is assigned to the secondary user. | Primary bears heavier burden. FASB ASC 606 residual approach is similar. |
A convergence of systems to gather and use information to aid and coordinate planning and control decisions. Can be formal or informal. Designed to ensure decisions throughout the organization support overall company objectives.
| Feature | Centralized | Decentralized |
|---|---|---|
| Definition | Centralization: A structure where decision-making authority resides within a narrow scope, at the highest levels of the firm. | Decentralization: The freedom for managers at all levels to make binding decisions without continuous interference by top management. |
| Pros | Stronger goal congruence; decisions made from a top-down, company-wide perspective; uniformity and control. | Better responsiveness to local needs; faster decision-making; increased motivation for lower-level managers; more specialization; frees up top executives to think strategically. |
| Cons | Slower decision-making; high risk of becoming overwhelmed; less responsiveness to local needs. | Suboptimal decision-making (managers benefit their unit at the expense of the company); duplication of activities or effort. |
| Ways to achieve | N/A | Delegation — moving decision-making authority from the top of the organization out to business unit managers (purchasing, accounting, shipping, customer service, sales). |
| Type | Controls | Examples |
|---|---|---|
| Cost Center | Charged solely with managing costs. Managers are evaluated on their ability to operate within the budget. | A factory for a sporting goods company; a university payroll processing department. |
| Revenue Center | Charged strictly with generating revenues for the company. Evaluated on their ability to meet sales forecasts. | The marketing and fan engagement group for a sports team; a global sales team. |
| Profit Center | Charged with simultaneously generating revenues and maintaining expenses. Evaluated on their ability to meet a target profit. | The pharmacy inside a Walgreens; the garden center at Lowe's. |
| Investment Center | Charged with selecting which assets to use to generate a target return and then wisely reinvesting subsequent returns. Evaluated on ROI or RI. | The CEO running an entire corporation (like Amazon); a highly autonomous division where the manager controls asset acquisition. |
Each responsibility center must have: Authority (power to decide), Responsibility (owning the task), Accountability (answering for results). Mnemonic: ARA
Interpretation: ROI yields the percentage of return for each dollar invested. It shows how efficiently a division uses its assets to generate profit. While popular, evaluating managers strictly on ROI can lead to suboptimal decisions (e.g., a manager might reject a good project if it slightly lowers their currently high ROI average).
Interpretation: RI calculates the excess of actual income earned above a firm's required rate of return. It is expressed as a dollar amount rather than a percentage. Any positive residual income means the investment is generating more than the company's minimum hurdle rate. Using RI helps achieve better goal congruence, as managers are motivated to accept any project that provides a positive RI.
| Measure | Formula | Goal-Congruent? | Key Use |
|---|---|---|---|
| ROI | OI ÷ Avg Assets | No — discourages profitable projects | Comparison across divisions/firms |
| RI | OI − (RRR × Assets) | Yes — accept any RI > 0 | Internal performance; overcomes ROI problem |
| EVA | After-tax OI − (WACC × Invested Capital) | Yes — accept any EVA > 0 | Accounts for taxes and equity financing |
Transfer Pricing: The internal transaction price at which two business units within the same company exchange a good or service. This situation typically arises due to vertical integration. A well-designed transfer pricing system ensures goal congruence — when managers make decisions that maximize their individual unit's profit, those decisions naturally align with and maximize the profit of the organization as a whole.
| Method | How Set | Notes |
|---|---|---|
| Cost-Based | Variable cost or full cost (often cost-plus) | Simple; may not motivate seller |
| Market-Based | External market price | Objective; best when competitive market exists |
| Negotiated | Between TP_min (seller floor) and TP_max (buyer ceiling) | Most flexible; promotes goal congruence |
Vertical Integration: A growth strategy where a company expands to include activities that either precede or follow the existing firm in its value chain. Upstream (Backward) Integration: Buying a company further from the final consumer (e.g., a supplier — IKEA buying forests for lumber). Downstream (Forward) Integration: Buying a company one step closer to the final consumer (e.g., Apple opening its own retail stores).
| Force | What It Means |
|---|---|
| Competitive Rivalry | The existing companies within an industry and the intensity of the competition among them — intense competition lowers profitability. |
| Power of Customers (Buyers) | Customers create demand and have the power to influence prices and quality expectations. |
| Threat of Substitutes | The threat of customers going elsewhere to satisfy their needs and wants (e.g., meal kits vs. restaurants) — limits pricing power. |
| Threat of New Entrants | New companies can enter the industry, potentially diluting existing profits by adding capacity and reducing market share. |
| Bargaining Power of Suppliers | If suppliers "hold the cards," they can influence an industry's profits by altering the amount/quality of goods supplied or by setting trade terms favorable to them. |
| Internal | External |
|---|---|
| Strengths — advantages the company already has | Opportunities — favorable external conditions to exploit |
| Weaknesses — internal areas where the company falls short | Threats — external conditions that could harm the company |
| Strategy | Focus | Performance Measures Used | Example |
|---|---|---|---|
| Cost Leadership | A business strategy where a company focuses on achieving economies of scale, incorporating learning curve effects, disposing of redundant assets, eliminating non-value-added activities, and/or implementing other cost efficiencies to reduce the costs of offering its products and services. Competitive advantage: lower selling prices. Focus: eliminating waste, improving productivity, just-in-time inventory. | DM variances, DL variances, cost efficiency metrics, cycle time | Walmart, Ryanair |
| Product Differentiation | A business strategy wherein the uniqueness, customization, and/or quality of a company's products and/or services sets it apart. Competitive advantage: brand loyalty and the ability to command a price premium. Focus: research and development, patents, new product ideas, and superior perceived value. | Number of new products/patents, customer satisfaction, R&D spending | Apple, BMW |
Customer Value Proposition — the company's unique mix of products, prices, services, relationships, and image. Three types:
| Type | Who / When |
|---|---|
| Hourly wages | Best for positions requiring fewer skills, or for temporary, part-time, or contract positions. Overtime pay kicks in after a threshold. |
| Salary | Best for positions requiring a larger skillset and longer-term positions, where an employee is paid for outcomes, rather than hours. |
| Commission | Used to motivate those in sales to increase company revenues; compensation is based on total revenues or a percentage of sales. |
| Piece rate | A rate paid per unit of outcome (e.g., number of cars serviced or components assembled). |
| Bonuses | Often given as year-end awards; a percentage or sum based on the overall performance of the business for the year just ended. |
| Stock options | Equity compensation plans offered to incentivize employees over the long term. Often used by start-ups seeking to reward employees for taking a risk; options are canceled if not vested before the employee leaves. |
| Incentive pay | Used to encourage employees to work harder to meet a short-term target (more forward-looking than bonuses). |
Balanced Scorecard: A framework for measuring organizational performance using both financial and nonfinancial performance measures. Created by Robert Kaplan and David Norton, it balances these measures while considering performance from multiple perspectives to ensure goal congruence.
Financial Measures (Lagging Indicators): Measure the results from decisions that happened in the past. Objective: evaluate profitability and past actions. Examples: gross margin, operating income, ROI, RI, standard cost variances, operating cash flows.
Nonfinancial Measures (Leading Indicators): Measure the actions the company is taking right now to drive future financial results. Objective: provide context to financial motives and observe metrics daily to make timely adjustments. Examples: average time to hire, employee turnover, defect rate, customer retention rate, net promoter score.
| Perspective | Question Asked | Objectives (from textbook) | Example Metrics |
|---|---|---|---|
| Financial | How do we look to shareholders? | Increase revenues, increase operating margins, increase cash flow. | Operating income growth, revenue growth, cost reduction %, ROI, EPS |
| Customer | How do customers see us? | Increase customer satisfaction, increase market share, increase number of new customers. | Market share, customer satisfaction scores, retention rate, on-time delivery |
| Internal Business Process | What must we excel at internally? | Decrease time from order placed to delivery, reduce rework/defects, improve efficiency. | Cycle time, defect rate (% defect-free), process efficiency, throughput, # of patents |
| Learning & Growth | Can we innovate and improve? | Increase employee training, increase employee satisfaction, cross-train employees, empower employees to make decisions. (This is the foundational perspective.) | Training hours, employee satisfaction, turnover rate, R&D spending |
Underlying assumptions: Selling price, variable cost, and fixed cost are constant; all units produced are sold; single product or constant sales mix.
Relevant Costs: Costs that relate to the specific decision being made. They differ between options, occur in the future, and are avoidable. Sunk costs are never relevant. Fixed costs are relevant only if they differ between alternatives.
Variance / Variance Analysis: A process that identifies and calculates the difference between actual and budgeted outcomes to help organizations evaluate performance, troubleshoot issues, and take corrective action.
Flexible Budget: A "right-sized" master budget that flexes to use actual sales volumes when actual sales volumes differ from master budget sales volumes. It holds the budgeted selling prices and input costs constant to evaluate actual performance.
Weighted-Average Method: Blends and averages the actual work and costs incurred last period with the work and costs incurred this period. It ignores the degree of completion of beginning inventory and treats all units completed as if they were 100% produced in the current period. Can mask the immediate effects of input cost changes from one period to the next.
FIFO Method: Assumes the first units started in a process are the first to finish. It strictly keeps last period's work and costs separate from this period's work and costs. Equivalent units are calculated based only on the percentage of work added in the current period — more accurate for cost control.
Key difference: FIFO keeps prior-period costs separate; WA blends them together.
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